B B Electronics Computer Hardware Ulinx Extender User Manual

USB Extender  
Model UEC100M/4  
707 Dayton Road -- P.O. Box 1040 -- Ottawa, IL 61350 USA  
Phone (815) 433-5100 -- General Fax (815) 433-5105  
Phone (815) 433-5100 -- General Fax (815) 433-5105  
Sales e-mail: [email protected] -- Fax (815) 433-5109  
Technical Support e-mail: [email protected] -- Fax (815) 433-5104  
European Headquarters  
B&B Electronics  
Westlink Commercial Park -- Oranmore, Co. Galway, Ireland  
Phone +353 91-792444 -- Fax +353 91-792445  
Sales e-mail: [email protected]  
Technical Support e-mail: [email protected]  
B&B Electronics Mfg. Co. Inc. -- June 2005  
Manual Documentation Number: UEC100M/4-2305  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
Manual Documentation Number: UEC100M/4-2305  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
Table of Contents  
INTRODUCTION ...........................................................................................1  
ULINX EXTENDER PRODUCT CONTENTS .....................................................1  
ABOUT THE ULINX EXTENDER....................................................................2  
BEFORE YOU BEGIN....................................................................................5  
INSTALLING THE LOCAL UNIT.....................................................................5  
INSTALLING THE REMOTE UNIT ..................................................................5  
CONNECTING THE LOCAL UNIT TO THE REMOTE UNIT ...............................6  
CHECKING THE INSTALLATION....................................................................6  
CONNECTING A USB DEVICE......................................................................7  
TROUBLESHOOTING ....................................................................................8  
SPECIFICATIONS ........................................................................................11  
CONTACTING TECHNICAL SUPPORT ..........................................................12  
Manual Documentation Number: UEC100M/4-2305  
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ii  
Manual Documentation Number: UEC100M/4-2305  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
Introduction  
About the Ulinx Extender  
This manual is intended to assist IT professionals install the Ulinx Extender  
model . The instructions in this guide assume a general knowledge of  
computer installation procedures, familiarity with cabling requirements,  
and some understanding of USB devices.  
The Ulinx Extender breaks the five-meter distance barrier for the  
connection of USB peripheral devices and allows users to enjoy the  
benefits of USB technology beyond the desktop. With the Ulinx Extender,  
USB devices can be located up to 100 meters from the host computer. In  
addition, the Ulinx Extender can supply power to remote low-power or  
high-power USB devices.  
NOTE: Notes give additional information that could make installation  
easier.  
The Ulinx Extender is composed of two individual units, the Local Unit  
and the Remote Unit.  
Ulinx Extender Product Contents  
When you open your Ulinx Extender for the first time you should find the  
following items:  
The Local Unit  
The Local Unit connects to the host computer using a conventional  
USB cable. Depending on your needs, it also connects to a power  
outlet through an AC power adapter.  
Ulinx Extender User Guide  
Local Unit  
Remote Unit  
AC power adapter  
Front View  
USB cable (2m long)  
To complete the installation, you will also require the following items that  
are not included with the product:  
3
1
5
USB compatible computer  
USB device  
6
Category 5 Unshielded Twisted Pair (UTP) cable with two RJ45  
connectors (if using surface cabling),  
OR,  
2
4
Category 5 UTP cabling with two information outlets and two  
Category 5 UTP patch cords with RJ45 connectors (if using  
premise cabling)  
1 Host LED  
4 Link Port (RJ45)  
5 Power LED  
NOTE: The maximum length of the Category 5 UTP cable, including  
2 Host Port (USB Type B)  
patch cords, must not exceed 100m.  
3 Link LED  
6 Power connector  
NOTE: The power adapter for the Ulinx Extender can be connected to  
either the Local Unit or to the Remote Unit, as convenient. With  
the Ulinx Extender UEC100M/4, the location of the power adapter  
also depends on whether you are connecting high-power or low-  
power USB devices. (See Power Handling on page 4).  
Manual Documentation Number: UEC100M/4-2305  
1
2
Manual Documentation Number: UEC100M/4-2305  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
USB Cables  
The Remote Unit  
USB cables have two distinct connectors. The Type A connector is used to  
connect the cable from a USB device to the Type A port on a computer or  
hub. The Type B connector is used to attach the USB cable to a USB  
device.  
The Remote Unit connects to the USB device using a conventional  
USB cable. Depending on your needs, it also connects to a power  
outlet through an AC power adapter. The Remote Unit of the  
UEC100M/4 allows you to connect up to four USB devices.  
Front View  
Rear View  
5
1
3
USB Type A  
port  
USB Type B  
port  
USB Type B  
connector  
USB Type A  
connector  
4
Power Handling  
Some USB devices are powered directly from the USB and do not require  
individual power supplies. These devices are called bus-powered devices.  
The Ulinx Extender can provide power to these devices so they can be  
operated remotely.  
2
6
1 Link LED  
5 Device LED(s)  
Bus-powered devices are further divided into low-power and high-power  
categories. Low-power devices are allowed to draw up to 100 mA from the  
USB. Typical examples include mice, joysticks, and keyboards without  
hubs. High-power devices are allowed to draw up to 500 mA from the  
USB. Typical examples include cameras and keyboards with hubs. To  
determine if a device is high-power or low-power, consult the user  
documentation for the device.  
2 Link Port (RJ45)  
3 Power LED  
6 Device Port(s) (USB Type  
A)  
4 Power connector  
Network Cabling  
The Ulinx Extender UEC100M/4 can supply power to both low-power and  
high-power devices when configured as follows:  
The Local Unit and Remote Unit are interconnected by up to 100  
meters of Category 5 Unshielded Twisted Pair (UTP) cabling. The  
UTP cabling must have a straight-through conductor configuration,  
with no crossovers, and must be terminated with 8-conductor RJ45  
connectors at both ends.  
To operate up to four low-power devices, connect the  
power adapter to the Local Unit or the Remote Unit, as  
convenient.  
To operate up to four high-power devices, connect the  
power adapter to the Remote Unit.  
Local  
Unit  
Remote  
Unit  
NOTE: Devices with their own power source are usually considered to be  
USB  
USB  
Category 5 cable  
AC power adapter  
low-power devices from a USB perspective.  
cable  
cable(s)  
computer  
USB  
device(s)  
Compatibility  
The Ulinx Extender complies with USB 1.1 specifications governing the  
design of full speed USB devices. However, B&B Electronics does not  
guarantee that all full speed USB devices are compatible with the Ulinx  
Extender UEC100M/4.  
NOTE:Category 5 UTP cabling is the standard data communications  
cable installed in most commercial and some residential buildings.  
Manual Documentation Number: UEC100M/4-2305  
3
4
Manual Documentation Number: UEC100M/4-2305  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
Before You Begin  
Before you can install the Ulinx Extender, you need to prepare your site.  
Connecting the Local Unit to the Remote Unit  
1. Determine where the host computer is to be located and set up the  
computer.  
NOTE:To ensure proper operation, we recommend that only Category 5  
or better, Unshielded Twisted Pair (UTP) cabling be used to  
connect the Local Unit to the Remote Unit. The UTP cabling must  
have a straight-through conductor configuration with no  
crossovers, and must be terminated with 8-conductor RJ45  
connectors at both ends.  
2. Determine where you want to locate the USB device(s).  
3. Decide whether the power adapter is to be connected to the Local  
Unit or the Remote Unit (see the discussion of power handling on  
page 4).  
4. If you are using surface cabling, ensure you have enough Category  
5 UTP cabling to connect the two locations.  
With Surface Cabling  
OR  
1. Plug one end of the Category 5 UTP cabling (not included) into the  
Link port on the Local Unit.  
If you are using premise cabling, ensure Category 5 UTP cabling  
is installed between the two locations, with Category 5  
information outlets located near both the computer and the USB  
device.  
2. Plug the other end of the Category 5 UTP cabling into the Link port  
on the Remote Unit.  
With Premise Cabling  
Installing the Local Unit  
1. Plug one end of a Category 5 patch cord (not included) into the Link  
port on the Local Unit.  
1. Place the Local Unit near the host computer.  
2. If the power adapter is to be located with the Local Unit:  
a) Plug the power adapter into a suitable AC outlet.  
b) Connect the power adapter to the Local Unit.  
2. Plug the other end of the patch cord into the Category 5 information  
outlet near the host computer.  
3. Plug one end of the second Category 5 patch cord (not included)  
into the Link port on the Remote Unit.  
3. Plug the Type B connector on the USB cable (included) into the  
Host port on the Local Unit.  
4. Plug the other end of the second patch cord into the Category 5  
information outlet near the USB device.  
4. Plug the Type A connector on the USB cable into the USB port on  
the computer.  
NOTE: The maximum length of the Category 5 UTP cable, including  
patch cords, must not exceed 100 meters.  
Installing the Remote Unit  
Checking the Installation  
1. Place the Remote Unit near the USB device(s).  
2. If the power adapter is to be located with the Remote Unit:  
a) Plug the power adapter into a suitable AC outlet.  
b) Connect the power adapter to the Remote Unit.  
1. Check that the Power LEDs on the Local Unit and Remote Unit  
are both on.  
2. Check that the Link LEDs on the Local Unit and Remote Unit are  
both on.  
3. Check that the Host LED on the Local Unit is on.  
4. On the host PC, open the Device Manager applet. Expand the  
entry for Universal Serial Bus controllers by clicking the + sign. If  
the Ulinx Extender has been installed correctly you should find it  
listed as a Generic USB Hub.  
Manual Documentation Number: UEC100M/4-2305  
5
6
Manual Documentation Number: UEC100M/4-2305  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
Connecting a USB Device  
Troubleshooting  
1. Install any software required to operate the USB device(s). Refer  
to the documentation for the device(s), as required.  
The following table provides troubleshooting help. The topics are arranged  
in the order in which they should be executed in most situations. If you are  
unable to resolve the problem after following these instructions, please  
contact technical support for further assistance (see page 12).  
2. Connect the USB device to the Device port on the Remote Unit.  
3. Check that the Device LED on the Remote Unit is on.  
Symptoms/Cause  
Remedy  
All LEDs on Local Unit and  
Remote Unit are off.  
1. Ensure that the power adapter is connected to  
the Local Unit or Remote Unit  
Cause:  
2. Check that the adapter is connected to a live  
source of electrical power  
The Ulinx Extender is not  
receiving power from the  
adapter  
Power LED on one unit is  
on, power LED on other unit  
is off.  
1. Ensure that a Category 5 UTP cable with  
straight-through conductors is connected  
between the Local Unit and Remote Unit.  
Cause:  
2. Connect a short Category 5 patch cord  
between the Local Unit and Remote Unit.  
Recheck the operation of the system.  
There is no connection  
between the Local Unit and  
Remote Unit.  
Link LEDs on Local Unit  
and Remote Unit are off.  
3. Ensure that a Category 5 UTP cable with  
straight-through conductors is connected  
between the Local Unit and Remote Unit.  
Cause:  
There is no connection  
between the Local Unit and  
Remote Unit.  
4. Connect a short Category 5 patch cord  
between the Local Unit and Remote Unit.  
Recheck the operation of the system.  
USB Hub Power  
Exceeded message is  
displayed by the computer.  
5. Move the power adapter from the Local Unit to  
the Remote Unit.  
Cause:  
The USB device connected  
to the Remote Unit is a  
high-power device and the  
power adapter is connected  
to the Local Unit  
Manual Documentation Number: UEC100M/4-2305  
7
8
Manual Documentation Number: UEC100M/4-2305  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
Symptoms/Cause  
Remedy  
Symptoms/Cause  
Remedy  
Link LED on Local Unit is  
1. Disconnect all USB devices from the Remote  
Unit.  
on;  
All LEDs on both the Local  
Unit and Remote Unit are  
on but the device does not  
operate correctly  
1. Disconnect the Ulinx Extender from the  
computer.  
Host LED on Local Unit is  
off.  
2. Disconnect the Local Unit from the computer.  
2. Connect the USB device directly to the USB  
port on the computer.  
3. Disconnect and then reconnect the power  
adapter to the Ulinx Extender.  
Cause:  
Cause:  
a) The computer is not  
functioning.  
3. If the device does not operate properly,  
consult the user documentation for the device.  
4. Reconnect the Local Unit to the computer.  
a) The USB device is  
malfunctioning.  
5. In the Universal Serial Bus controllers section  
of Device Manager, check that the Ulinx  
Extender is recognised as a “Generic USB  
Hub”.  
b) The Local Unit is not  
connected to the  
computer.  
4. If the device operates properly when directly  
connected to the computer, connect another  
device (of a different type) to the Ulinx  
Extender. Connect the Ulinx Extender to the  
computer.  
b) The computer does not  
recognise the USB  
device.  
c) The computer does not  
support USB hubs.  
6. If the Ulinx Extender is not recognised, contact  
technical support for assistance.  
c) The application software  
for the device is not  
operating.  
5. If the second device does not operate, the  
Ulinx Extender may be malfunctioning.  
Contact technical support for assistance.  
d) The Ulinx Extender is  
malfunctioning.  
d) The Ulinx Extender is  
malfunctioning.  
A device is connected to  
Remote Unit and the  
corresponding Device LED  
is off  
1. Disconnect the Ulinx Extender from the  
computer.  
6. If the second device does operate properly,  
the first device may not be compatible with the  
Ulinx Extender. Contact technical support for  
assistance.  
2. Connect the USB device directly to the USB  
port on the computer.  
Cause:  
3. If the device does not operate properly,  
consult the user documentation for the device.  
a) The USB device is  
malfunctioning.  
4. If the device operates properly when directly  
connected to the computer, connect another  
device (of a different type) to the Ulinx  
Extender. Connect the Ulinx Extender to the  
computer.  
b) The computer does not  
recognise the USB  
device.  
c) The application software  
for the device is not  
operating.  
5. If the second device does not operate, the  
Ulinx Extender may be malfunctioning.  
Contact technical support for assistance.  
d) The Ulinx Extender is  
malfunctioning.  
6. If the second device does operate properly,  
the first device may not be compatible with the  
Ulinx Extender. Contact technical support for  
assistance.  
Manual Documentation Number: UEC100M/4-2305  
9
10  
Manual Documentation Number: UEC100M/4-2305  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
Specifications  
Contacting Technical Support  
If you require technical assistance, send an e-mail message to:  
To help us serve you better, please include the following information with  
your technical support request:  
Range (over Category  
5 UTP cable)  
100 meters (330 ft)  
USB device support  
Full speed devices (12 Mb/s)  
Low speed devices (1.5 Mb/s)  
USB hub support  
Any single chain can include four USB hubs and  
one Ulinx Extender UEC100M/4, in any order.  
Description of the problem  
Host computer make and model  
Power available to USB 4 x 100 mA (when powered at Local Unit)  
Type of operating system installed (e.g. Win98, Mac OS X, etc.)  
Part number and serial number of the Local Unit and the Remote  
Unit  
device at Remote Unit  
(Ulinx Extender  
UEC100M/4)  
4 x 500 mA (when powered at Remote Unit)  
Make and model of any USB device attached to the Ulinx Extender  
Description of the installation  
USB cable  
2 meters (6.6 ft)  
1 x USB Type B  
Local Unit connector  
(upstream)  
Local Unit connector  
(downstream)  
1 x RJ45  
Remote Unit connector 1 x RJ45  
(upstream)  
Remote Unit connector 4 x USB Type A  
(downstream)  
Local Unit dimensions  
10.7 x 8.4 x 3.4 cm  
4.3 x 3.4 x 1.4 in  
Local Unit weight  
0.3 kg (0.6 lb)  
Remote Unit  
dimensions  
10.7 x 8.4 x 3.4 cm  
4.3 x 3.4 x 1.4 in  
Remote Unit weight  
0.3 kg (0.6 lb)  
1.1 kg (2.4 lb)  
Total system shipping  
weight  
Temperature range  
Regulatory testing  
4°C to 40°C  
FCC, CE Class A  
Manual Documentation Number: UEC100M/4-2305  
11  
12  
Manual Documentation Number: UEC100M/4-2305  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 – www.bb-elec.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 – www.bb-europe.com  

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