Symantec Computer Drive 11D User Manual

Symantec Backup ExecTM 11d for  
Windows Servers  
Quick Installation Guide  
September 2006  
 
4
Quick Installation Guide  
 
TM  
Symantec Backup Exec  
11d for Windows Servers  
Quick Installation Guide  
This guide provides instructions to help you install Backup Exec 11d for Windows  
Servers and its options to local servers by using the Backup Exec installation program.  
For information about any of the following installation scenarios, see the chapter titled  
"Installing Backup Exec" in the Symantec Backup Exec for Windows Servers Administrator’s  
Guide:  
Install Backup Exec from the command line.  
Install Backup Exec media servers to remote computers.  
Install Backup Exec remote agents and options on remote servers.  
Install the Backup Exec Remote Administrator.  
The Administrator’s Guide provides complete instructions to help you set up and use  
Backup Exec. The Administrator’s Guide is available in PDF format on the installation  
CD and in online help format from the Help menu in Backup Exec.  
5
 
System requirements  
System requirements  
The following are the minimum system requirements for running this version of Backup  
Exec:  
Minimum system requirements  
Item  
Description  
Microsoft Windows 2000 Server (with Service Pack 4 and Update Rollup  
1 for Service Pack 4)  
Operating system  
Microsoft Windows Server 2003  
Microsoft Windows Server 2003 x64 Editions  
Microsoft Windows Server 2003 R2 Editions  
Microsoft Windows Storage Server 2003 (with Service Pack 1)  
Microsoft Windows Storage Server 2005  
Microsoft Windows XP (with Service Pack 2)  
Microsoft Windows XP Professional x64 Edition  
Microsoft Windows Small Business Server 2000 (with Service Pack 4)  
Microsoft Windows Small Business Server 2003 (with Service Pack 1)  
Microsoft Windows Small Business Server 2005  
Microsoft Windows Microsoft Management (MOM) 2005  
Microsoft Windows Data Protection Manager  
Additional  
application support  
Internet browser  
Internet Explorer 6.0 or later. Service Pack 1 is required for SQL Server  
2005 Express.  
Processor  
Memory  
Intel Pentium, Xeon, AMD, or compatible.  
Required: 256 MB RAM  
Recommended: 512 MB RAM (or more for better performance)  
Note RAM requirements may vary depending on the operations  
performed, the options installed, and the specific computer  
configuration.  
For the Central Admin Server Option: 512 MB RAM required, 1 GB  
recommended.  
Virtual Memory Recommendations: 20 MB above the Windows  
recommended size for total paging file size (total for all disk volumes).  
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Quick Installation Guide  
 
 
Before you install  
Minimum system requirements  
Item (continued)  
Description  
Disk space  
696 MB (Typical installation)  
805 MB (Includes all options)  
Note Disk space requirements may vary depending on the operations  
performed, the options installed, and the specific system  
configuration. Backup Exec databases and catalogs will require  
additional space.  
Network interface card or a virtual network adapter card.  
CD-ROM drive.  
Other hardware  
(Recommended) A mouse.  
(Optional for pager notification) Modem supported by Microsoft  
Windows.  
(Optional for printer notification) Printer supported by Microsoft  
Windows.  
Storage hardware  
Backup Exec requires at least one storage media drive or single-drive  
robotic library and the appropriate controller card. You can also use  
removable storage devices and non-removable hard drives. Refer to the  
Backup Exec hardware compatibility list for a complete list of supported  
devices:  
Support for a single robotic library drive is available when you purchase  
Backup Exec. To enable support for additional robotic library drives, you  
must purchase the Backup Exec Library Expansion Option.  
Before you install  
Before you install Backup Exec, you should do the following tasks:  
Run the Backup Exec Environment Check on the computer on which you want to  
install Backup Exec. The Environment Check analyzes the computer to make sure  
that the installation process can complete. If Backup Exec finds configuration issues  
that can be fixed during the installation, or that may prevent the installation,  
warnings appear. Although the Environment Check runs automatically during  
installation, you may want to run it manually before you install Backup Exec or  
before you back up data with Backup Exec.  
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Symantec Backup Exec 11d for Windows Servers Quick Installation Guide  
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About the Backup Exec services account  
Install the storage device hardware (controller, drives, robotic libraries) on the  
media server. Refer to the documentation that is included with your storage device  
hardware for installation instructions. Use the appropriate Windows hardware  
setup functions to configure your controller and storage devices. Refer to your  
Microsoft Windows documentation for more information.  
Check your Windows security settings to make sure they work properly with the  
Backup Exec service account.  
If the drive on which you want to install Backup Exec is encrypted or compressed,  
and you would like to use a default SQL Express database, verify that an  
unencrypted and uncompressed drive is available for SQL Express installation.  
Exit all other programs.  
About the Backup Exec services account  
All Backup Exec services on the media server run in the context of a user account  
configured for the Backup Exec system services. You can create this account during the  
Backup Exec installation, or you can use an existing user account. To create a service  
account for Backup Exec during installation, enter the name and password of an  
Administrator account for the Backup Exec services to use.  
If this computer is in a domain, enter a Domain Administrators account, or an  
equivalent account that is part of the Domain Admins group. In the Domain list, select  
or enter the Domain name.  
If this computer is in a workgroup, enter an Administrators account, or an equivalent  
account that is part of the Administrators group on the computer. In the Domain list,  
select or enter the computer name.  
The account that you designate for Backup Exec services, whether it is a new account or  
an existing user account, is assigned the following rights:  
Authenticate as any user and gain access to resources under any user identity.  
Create a token object, which can then be used to access any local resources.  
Log on as a service.  
Administrative rights (provides complete and unrestricted rights to the computer).  
Backup operator rights (provides rights to restore files and directories).  
Manage auditing and security log.  
Due to security implementations in Microsoft Small Business Server, the service  
account must be Administrator.  
8
Quick Installation Guide  
 
 
Installing Backup Exec to a local computer  
On a computer that runs Windows Server 2003 or Windows XP, you cannot install  
Backup Exec with a service account that has a blank password. If you attempt to do so,  
the following error message appears when Backup Exec services are created:  
The given password is not correct for account [server]\[username].  
You can configure Windows to allow for blank passwords. For more information, see  
your Windows documentation.  
Installing Backup Exec to a local computer  
The Backup Exec CD includes an installation program that guides you through the  
installation process.  
If you are upgrading from a previous version of Backup Exec, see “Upgrading from  
If you want to install Backup Exec to a non-English version of Windows, you must  
download the SQL Express SP1 setup file from the Microsoft Web site before you install  
Backup Exec if all of the following are true:  
You want to use a local Backup Exec SQL Express instance.  
You have non-English SQL Server instances on the computer on which you want to  
install Backup Exec.  
In addition, if you upgrade from a previous version of Backup Exec that uses a  
non-English version of Windows, you must download the SQL Express SP1 setup file  
from the Microsoft Web site.  
Note If you install Backup Exec through Terminal Services and the installation media is  
on a shared drive (CD-ROM or network share), you must install it using a UNC  
path. Installation via mapped drives is not supported in this situation.  
To install Backup Exec to a local computer  
1. From the installation CD browser, click Installation, and then click Start the  
Backup Exec Installation.  
1. From the installation CD browser, select the option to install Symantec Backup Exec.  
2. On the Welcome panel, click Next.  
3. Select I accept the terms of the license agreement, and then click Next.  
4. Check Local Install, and then click Install Backup Exec software and options.  
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Symantec Backup Exec 11d for Windows Servers Quick Installation Guide  
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Installing Backup Exec to a local computer  
5. Click Next  
For first-time installations and for upgrades, the Backup Exec Environment Check  
runs automatically after you click Next.  
6. Review the results of the Environment Check.  
7. Do one of the following:  
If the Environment Check does not reveal any issues that may prevent a  
successful installation of Backup Exec, click Next.  
If the Environment Check reveals any issues that may prevent a successful  
installation of Backup Exec, click Cancel to exit the wizard. Correct the issues  
before you attempt to install again.  
8. Do one of the following:  
If you have serial  
numbers for Backup Exec  
and its options  
After you activate the product, Symantec sends license keys to  
you. License keys are required to install Backup Exec and its  
options. You can access the Web site from any computer that  
has Internet access.  
When you receive your license keys, go to step 9  
If you have license keys  
for Backup Exec and its  
options  
Go to step 9.  
9. Select one of the following methods to enter license keys:.  
Type a license key into the license key field.  
To manually enter  
license keys  
Click Add.  
Repeat for each license key for each option or agent that you want  
to add.  
Click Import.  
To import license  
keys from a file  
Select the besernum.xml file.  
Leave the license key field blank.  
Proceed to step 9.  
To install an  
evaluation version  
10. Click Next.  
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Quick Installation Guide  
 
Installing Backup Exec to a local computer  
The license keys that you entered are saved to the besernum.xml file, located in the  
Windows or WINNT directory.  
11. Select any additional features to install.  
All features that you do not select have a red X in the feature icon. To enable any of  
these options, click the X, and then click This feature will be installed on  
<computer name’s> hard drive. If the feature icon is shaded, the option is not  
available for change.  
12. Do one of the following:  
To change the directory Click Change to select a new directory.  
where the Backup Exec  
files are installed  
To accept the default  
Proceed to step 12.  
directory (recommended)  
Symantec recommends that you do not select a mount point as the destination  
directory because if you delete the mount point, Backup Exec is uninstalled.  
13. Click Next.  
14. Provide a user name, password, and domain for an Administrator account that the  
Backup Exec system services can use, and then click Next.  
15. On the Symantec Backup Exec Database panel, do one of the following to select a  
location to store the Backup Exec database:  
Click Create a local Backup Exec SQL Express instance to  
store the database on.  
To create a local Backup  
Exec SQL Express  
instance  
To change the location of the database, click Browse.  
Select the location, and then click OK.  
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Symantec Backup Exec 11d for Windows Servers Quick Installation Guide  
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Installing Backup Exec to a local computer  
Click Use an existing SQL Server 2000 (SP3a or later) or SQL  
Server instance on the network to store the database on.  
To use an existing SQL  
Server 2000 or SQL  
Server 2005 instance  
Select the instance.  
Note When Backup Exec is installed into an existing instance, the  
automated master database restore feature is not available.  
To recover the Master database, you must replace it with the  
Master database copy that Backup Exec automatically  
creates and updates when the Master database is backed up.  
When Backup Exec is installed into an existing instance, the  
Cluster Configuration Wizard is not available.  
During the installation process, Backup Exec stops and starts the SQL Server  
instance that you select several times. This might affect other applications that use  
the SQL Server instance.  
16. Click Next.  
Backup Exec attempts to connect to the instance.  
17. If the Select path to SQL Express setup file panel appears, perform the following  
steps to identify the location of the SQL Express SP1 setup file:  
Click Browse.  
Navigate to the location where you downloaded the SQL Express SP1 setup file.  
Click OK.  
Click Next.  
18. If prompted, select how the Symantec Device Driver Installer should install device  
drivers for the tape storage devices that are connected to the server, and then click  
Next.  
It is recommended that you select Use Symantec device drivers for all tape devices.  
19. If you are prompted, enter information or choose settings for additional options that  
you want to install. Click Next after each selection.  
20. Read the Backup Exec installation review, and then click Install.  
The installation process takes several minutes to complete. During the process, the  
progress bar may not move for several minutes.  
21. When the installation is complete, you can view the readme, create a shortcut to  
Backup Exec on the desktop, and restart the computer.  
12  
Quick Installation Guide  
 
Installing Backup Exec options to the local computer  
22. Click Finish to close the installation wizard.  
If Restart System appears, restart the computer in order for the configuration to  
take effect.  
An installation job log named bkupinst.htm is created in the Application Data  
folder on the computer where Backup Exec is installed. This file lists any errors that  
may have occurred during installation. The last line of the log indicates if the  
installation was successful and if you must restart the computer.  
After you install Backup Exec on the media server, Backup Exec Workstation Agent  
software can be installed and configured on remote workstations on the network.  
Installing Backup Exec options to the local computer  
You can install additional options, such as the Library Expansion Option, when you  
install Backup Exec by following the procedures described in “Installing Backup Exec  
options to the local computer” on page 13. However, if you have already installed  
Backup Exec and want to install additional options, you should first review the section  
on that option to ensure that you have met all minimum requirements.  
If you have installed the Evaluation version of Backup Exec or have installed the Not For  
Resale (NFR) edition, you can install evaluation versions of the additional options.  
Note If you install Backup Exec through Terminal Services and the installation media is  
on a shared drive (CD-ROM or network share) you must install using a UNC path.  
Installation via mapped drives is not supported.  
The Backup Exec services are stopped while the additional options are installed. If any  
active jobs are running, you are prompted to stop them, or to wait for the jobs to finish.  
Note If the Central Admin Server Option is installed, and you want to install additional  
options on a managed media server, you can pause the managed media server to  
prevent the central administration server from delegating jobs to it. When the  
installation is complete, un-pause, or resume, the managed media server.  
To install Backup Exec options to the local computer  
1. Start Backup Exec for Windows Servers or verify that it is running.  
2. On the Tools menu, click License Keys and Installation.  
3. On the Welcome panel, click Next.  
4. Verify that Local Install and Additional Options are selected, and then click Next.  
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Symantec Backup Exec 11d for Windows Servers Quick Installation Guide  
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Upgrading from previous versions of Backup Exec  
5. Select one of the following methods to enter license keys:.  
Type a license key into the license key field.  
To manually enter  
license keys  
Click Add.  
Repeat for each license key for each option or agent you want to  
add.  
Click Import.  
To import license  
keys from a file  
Select the besernum.xml file.  
Leave the license key field blank.  
Proceed to step 6.  
To install an  
evaluation version  
6. Click Next.  
7. Verify that the additional options are selected for installation, and then click Next.  
8. If you are prompted, enter information or choose settings for additional options that  
you want to install. Click Next after each selection.  
9. Read the Backup Exec installation review, and then click Install.  
The Backup Exec services are stopped while the additional options are installed. If  
any active jobs are running, you are prompted to stop them, or to wait for the jobs to  
finish.  
When the installation is complete, the services are restarted.  
10. Click Finish.  
Upgrading from previous versions of Backup Exec  
This version of Backup Exec for Windows Servers replaces any previous versions. No  
separate migration or upgrade utility is necessary. Most settings and all catalogs and  
data directories from previous versions of Backup Exec are kept (for example, when the  
TSM option adds registry settings). At the end of the installation, the upgrade process is  
summarized. Only Backup Exec version 9.x and later can be migrated to this release.  
The new version of Backup Exec for Windows Servers (including the Evaluation version)  
replaces any current installation. Separate installations of different versions cannot  
exist on the same computer.  
14  
Quick Installation Guide  
 
 
Before starting Backup Exec  
For information on how to migrate templates from Backup Exec version 9.0 and 9.1, see  
the topic titled "Migrating Templates from Previous Versions of Backup Exec" in the  
Symantec Backup Exec for Windows Servers Administrator’s Guide.  
Before you upgrade Backup Exec, do the following:  
Delete job histories and catalogs that you no longer need to shorten the upgrade  
window.  
Run a database maintenance job.  
To upgrade from Backup Exec version 8.0 or later  
1. Perform steps 1 through 7 in the topic Installing Backup Exec to a local computer”  
2. Enter license keys for Backup Exec, and for each Backup Exec option that you want  
to install, and then click Next.  
Read the Installation Review. To add additional license keys, click Back until the  
Symantec Backup Exec license keys page appears. Enter the license keys, and then  
click Next to continue.  
3. On the Back Up Existing Catalog and Data page, enter or browse to a directory to  
which you want to back up all existing catalogs and data. The default location is:  
C:\Program Files\Symantec\Backup Exec\Data  
If you do not want to keep previous catalogs and data, click Do not back up previous  
data and catalogs.  
4. Click Next to continue.  
Before starting Backup Exec  
For best results before starting Backup Exec, do the following:  
Make sure your storage devices are connected and configured properly.  
Decide if your backup will be to a tape device or a disk device. You can configure  
both devices when you prepare your Backup Exec environment.  
If you’re backing up to a tape device, verify that the device is supported. You can  
install drivers for the devices when you configure your Backup Exec  
environment.  
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Symantec Backup Exec 11d for Windows Servers Quick Installation Guide  
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Starting Backup Exec  
If you’re backing up to a disk device using the Backup-to-Disk feature, decide  
where you can create a backup folder. You should create it on a disk that won’t  
be included in the backup jobs and that has enough free space to contain the  
backup job. For more information, see About backup-to-disk folders and files in  
the Symantec Backup Exec for Windows Servers Administrator’s Guide.  
Understand how Backup Exec provides overwrite protection for your media. For  
more information, see “Media overwrite protection in the Symantec Backup Exec for  
Windows Servers Administrator’s Guide.  
Understand the default media set and its infinite overwrite protection period. For  
more information, see About the media overwrite protection level in the Symantec  
Backup Exec for Windows Servers Administrator’s Guide.  
Learn about creating new media sets with weekly, monthly, or quarterly retention  
periods. For more information, see “Default media set in the Symantec Backup Exec  
for Windows Servers Administrator’s Guide.  
Decide what Windows credential you want your Backup Exec logon account to use  
when browsing and making backup selections. You can use an existing account, or  
create a new one. You’ll be prompted for a default Backup Exec logon account when  
you configure your Backup Exec environment. For more information, see “Creating  
a Backup Exec logon account in the Symantec Backup Exec for Windows Servers  
Administrator’s Guide.  
Decide the format that you want to display all reports, either HTML or Adobe  
Portable Document Format (PDF). The default setting is HTML. For more  
information, see Setting default options for reports in the Symantec Backup Exec for  
Windows Servers Administrator’s Guide.  
Starting Backup Exec  
To start the Backup Exec Administration Console, click Start > All Programs >  
Symantec Backup Exec for Windows Servers.  
If you selected the option to add an icon to your desktop when you installed Backup  
Exec, you can also double-click the icon to start Backup Exec.  
16  
Quick Installation Guide  
 
 
Frequently asked questions  
Frequently asked questions  
How do I run a backup job?  
There are several ways to run a backup, depending on your backup needs and level of  
experience with Backup Exec. Use one of the following to run a backup job:  
Ways to run a backup job  
If you are a  
New user  
Do this  
Use the Backup Wizard, which guides you through the setup of a  
backup job.  
Experienced user  
Do one of the following:  
On the navigation bar, click the arrow next to Backup, and then  
click New Backup Job to configure the options for a backup job.  
On the navigation bar, click Job Setup to create a policy to use for  
multiple backup jobs.  
Use Windows Explorer to create a backup job.  
Where can I find the wizards?  
You can find wizards in the following locations:  
Location of wizards  
To access wizards  
Do this  
On the Backup Exec  
Assistant  
On the Help menu, click Backup Exec Assistant.  
On the Tools menu  
On the Tools menu, click Wizards.  
Where can I find the Readme file?  
You can find the readme in the following locations:  
Location of readme  
To access the readme  
Do this  
In the Backup Exec  
directory  
In the directory where Backup Exec was installed. The default  
directory is C:\Program Files\Symantec\Backup Exec.  
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Symantec Backup Exec 11d for Windows Servers Quick Installation Guide  
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Frequently asked questions  
Location of readme (continued)  
To access the readme  
On the Help menu  
Do this  
On the Help menu, click ReadMe File.  
Where can I find the online documentation for Backup Exec?  
You can find the online documentation in the following locations:  
Location of documentation  
To access the  
Do this  
documentation  
On the Help menu, click Backup Exec Assistant.  
On the Backup Exec  
Assistant  
Under Documentation, click View Symantec Backup Exec  
Administrator’s Guide.  
On the Help menu  
On the Help menu, click Administrator’s Guide.  
How do I get in touch with Technical Support?  
You can contact Technical Support the following ways:  
Ways to contact Technical Support  
To contact technical  
support  
Do this  
On the Help menu, click Backup Exec Assistant.  
Under Technical Support, click Backup Exec Technical Support.  
On the Backup Exec  
Assistant  
On the Help menu  
On the Help menu, click Symantec on the Web>Online Support.  
18  
Quick Installation Guide  
 

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